StrykeX is a family owned business. We are passionate about games and dedicated to our customers.
We do our best to make sure to every product description is honest and accurate, and to make sure our shipping prices are always as low as possible.
Our Mission Statement:
To maintain honest business ethics while providing customers with competitively low prices and top quality service that they can depend on.
Our Business Policies and Services:
Shipping:
Shipping is only available to Canada or USA.
After payment is received I normally ship via Canada Post within 2 business days.
Under normal circumstances, shipping is always fast. However, US buyers please be aware that I am in Canada and shipping time can occasionally take between 1 and 2 weeks when traveling to the US. If you require your item within a fixed time frame, I would be happy to ship using a more expensive method for the appropriate cost.
If for some reason you do not receive your item within a reasonable time frame, please let me know and I will do everything in my power to track it down and resolve things for you.
Please do not hold me responsible for items lost in the mail.
Policies:
I will offer exchange or refund if you contact me to request it within 30 days. The item must be returned in the exact same condition it was sent.
The return shipping will be refunded if you are returning the item due to a mistake in the item description, if you received the wrong item, or if the item is defective ("AS IS" items not included).
Items listed as "NEW" will not be eligible for full refund if they are opened.
Items listed "AS IS" are not eligible for returns or refunds.
Insurance is optional and available if you request it. Please contact me before you pay if you require insurance and I will give you a quote. Insurance is always included on all items priced over $50 (USD).
Payment Methods:
PayPal
Tax Information:
PST: Sales tax (8.000%) applicable for items shipped to Ontario, Canada.
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